Partner terms

Last updated: 15 August 2026

1. Authority and account

By applying, you confirm that you are authorised to represent the company and that the information you provide is accurate. Keep login details secure, give each user an appropriate account and tell BAM promptly about suspected unauthorised access.

2. Company responsibilities

You are responsible for your activities, staff, customers, bookings, payments, taxes and compliance with the laws that apply to your business. You must maintain any licences, permissions, insurance, qualifications and safety procedures required for the services you offer.

3. Listings and evidence

Keep company, activity, price, availability and contact details current. BAM may request evidence needed to review identity, permission, insurance or other compliance matters. Private documents are visible only to authorised company users and BAM platform owners unless disclosure is required by law.

4. Content and reviews

You grant BAM permission to display, format and promote the business information, logos and images you submit for your listing. You confirm that you have the rights and consents needed for that content. Do not submit misleading claims, unsafe or unlawful material, or manipulate reviews. Google Maps content remains subject to Google's terms.

5. BAM Business and pricing

The BAM Business workspace and company listing have no monthly subscription fee. BAM does not charge commission on bookings made directly between your business and a customer. Where a booking is completed through a BAM transaction flow, the displayed BAM marketplace fee applies; the current standard fee is 5% unless different written commercial terms have been agreed.

6. Customer relationships and data

You are responsible for the customer contract when you accept a direct booking and for providing clear terms, safety information, refunds and support. Use personal information in BAM Business only for legitimate business purposes, protect it appropriately and comply with applicable privacy and marketing law.

7. Review, suspension and removal

BAM may ask for corrections, pause publication, restrict account access or remove a listing where information is inaccurate, evidence is missing, safety or legal concerns arise, these terms are breached, or action is needed to protect customers or the platform. We will act reasonably and explain material account action where appropriate.

8. Service and liability

BAM provides the listing and business software with reasonable care but does not guarantee uninterrupted availability, search position, booking volume or revenue. Nothing excludes liability that cannot lawfully be excluded. To the extent permitted by law, each party is responsible for losses arising from its own services, content, actions and legal obligations.

9. Contact and changes

The version shown here applies to your use of BAM. Material changes will be communicated through the account or registered email where required. Questions can be sent to support@bigadventuremap.com.